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Process automation

Our process automation solution increases efficiency, improves customer interactions and maximises profitability.

Automate your existing processes

As part of our modernisation approach, our process automation solutions will automate your existing processes efficiently without disrupting the structure you already have in place. ​ 

A prime example is commission management. By automating this process, you can save time and effort, while interacting more effectively with your distribution channels. Channel-by-channel personalisation and price optimisation can directly boost your profitability. Secure distribution of data across your organisation gives managers a holistic view of product, channel and service performance, enabling informed decision making.​


Develop and launch services for customers in near real times

We enable you to develop and launch services and experiences for your customers in near real-time, without requiring massive capital investment to upgrade or replace your existing core systems. Process automation creates unique experiences for your customers, based on specific products and distribution channels, while seamlessly integrating with your existing internal and external systems.

Optimise your channel management

Our digital portal solution integrates seamlessly with your existing key systems. This gives you information to optimise products and pricing, without the need for significant restructuring. Our solution covers all aspects of your distribution channels, including customer-facing experiences and intermediary sales channels. It also allows you to make adjustments to distribution hierarchies, products and pricing in an agile manner, without impacting your core systems.

We automate key processes while adapting to your existing infrastructure. Through channel optimisation, personalisation and process automation, you gain comprehensive solution that will not only increase your efficiency but also improve your customer interactions and maximise your profitability.

InHub is our versatile and innovative technology base. It includes our cloud-based SaaS platform and integration framework, which form the foundation for our Insurtech solutions spanning Digital Transformation, Digital Modernisation, London Market, and Managed Services.

InHub is our middle-layer platform specialised in insurance. Designed for seamless integration, InHub is extensible and acts as a unifying layer to integrate modern technologies with legacy systems.

It adopts an API-first approach, providing modern APIs for efficient interoperability between systems. InHub also integrates with customer ecosystems, bridging the gap between new applications and legacy systems, thus facilitating modernisation efforts.

Our InHub store offers ready-to-use standard business solutions such as personal and commercial lines quoting and issuing portals, self-management or after-sales portals for policyholders and partners, pre-integrated payment gateways, and more.

InHub is an invaluable resource for insurers who want the best technology available backed by strategic advice from experts who understand the insurance industry.

  • “We are replacing IT systems that are almost 30 years old. We needed a partner that could help us in implementing standard insurance processes that are generic rather than product specific so that we could use the same approach for all our products. CT InsureTech has been this fantastic partner for us and this will help us create new products more quickly.”

    Ron van Eijk, Program Manager, Dela

  • “I can certainly say that today we have a partner in CT InsureTech that has the expertise and agility to help us in the implementation of our strategic and operational business vision, and has bought into and shares that vision with us.”

    Jeannette Palacios, Project Manager for Core Change, Sura Seguros

  • “(The Core transformation) wasn’t an easy process to start, but CT InsureTech knew how to bring about change in their teams and vision. Today, they are a partner helping us in implementation – with the business vision and agility we need. We want to continue along this vein with all the developments we are seeing in the world of insurance.”

    Seguros SURA, Core Transformation Project Manager

  • “Through the new Core, we are integrating different platforms with different fronts so that clients can login and have a good experience. CT InsureTech has been a great partner to help achieve this.”

    Seguros SURA, Core Transformation Project Management Leader