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AI Suite

Our comprehensive suite of AI-powered services automates the entire
insurance lifecycle — cutting costs, improving speed and accuracy,
and transforming customer service.
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AI is reshaping every industry, and insurance is no exception. At CT InsureTech, we have developed a powerful suite of AI technologies to accelerate digital transformation and take insurtech to the next level.  

With our AI Suite, you have a versatile and highly intelligent platform for all your insurance needs. Whether you want to enhance customer service, streamline claims processing, build seamless integrations, or accelerate product innovation, our AI agents and API-first middleware help you overcome complex challenges and create new opportunities. 

AI Suite comprises four core services that help insurers modernise at scale and integrate legacy systems:  

  • AI Customer Service: Streamline and personalise customer journeys with AI agents that enhance customer satisfaction and build loyalty at every touchpoint. 
     
  • Insurance Integrations: Eliminate integration challenges and make modernisation simple and effective. 
      
  • AI Insurance Claims Solutions: Automate claims processing, improve accuracy, and strengthen fraud detection and prevention.  
     
  • Innovative AI Product Development: Fast-track the development and launch of software products across any line of business. 

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Contact us to find out more
or book a demo.

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AI Customer Service

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Insurance Integrations Software

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AI Insurance Claims Solutions

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Innovative AI Product Development

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CT InsureTech overview video

At CT InsureTech, we are constantly pushing the boundaries of innovation. Through our global SaaS solutions, we empower clients across the entire insurance lifecycle, helping them transform operations, drive efficiency and achieve meaningful results.

Watch the video to discover how we are shaping the future of insurance technology.

InHub is our versatile and innovative technology base. It includes our cloud-based SaaS platform and integration framework, which form the foundation for our Insurtech solutions spanning Digital Transformation, Digital Modernisation, London Market, and Managed Services.

InHub is our middle-layer platform specialised in insurance. Designed for seamless integration, InHub is extensible and acts as a unifying layer to integrate modern technologies with legacy systems.

It adopts an API-first approach, providing modern APIs for efficient interoperability between systems. InHub also integrates with customer ecosystems, bridging the gap between new applications and legacy systems, thus facilitating modernisation efforts.

Our InHub store offers ready-to-use standard business solutions such as personal and commercial lines quoting and issuing portals, self-management or after-sales portals for policyholders and partners, pre-integrated payment gateways, and more.

InHub is an invaluable resource for insurers who want the best technology available backed by strategic advice from experts who understand the insurance industry.

Get in touch

Contact us to find out more, book a demo, or if you have any questions.

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Latest news & insights

How does the London Market keep its edge post-Blueprint Two?
How does the London Market keep its edge post-Blueprint Two?
This article explores how the London insurance market can maintain its competitive edge following the shelving of Blueprint Two, the ambitious programme designed to modernise placement, accounting and claims. While the initiative ultimately fell short of its original objectives, industry leaders believe it delivered important lessons, particularly around data standards, digitisation and process improvement. Billy…
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Build or buy? How AI is reshaping insurers’ tech decisions
Build or buy? How AI is reshaping insurers’ tech decisions
Generative and agentic AI are changing how insurers think about software development, making it faster and easier to build tailored applications in-house. But does that mean insurers should build rather than buy? Nigel Gardner of CT InsureTech argues that AI may lower the barriers to software development, but it does not remove the complexity of…
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The Productivity Paradox: Why GenAI’s ROI Remains Elusive
The Productivity Paradox: Why GenAI’s ROI Remains Elusive
Billy Towner, Sales and Business Development Manager at CT InsureTech, features in The AI Journal, exploring the “productivity paradox” facing insurers as generative AI adoption accelerates. Billy highlights why a gap exists between AI investment and measurable business outcomes, the importance of redefining ROI, and how a shift in thinking can help unlock its long-term…
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How AI Is Transforming Customer Service in the Insurance Industry
How AI Is Transforming Customer Service in the Insurance Industry
The insurance industry is entering a new era of customer engagement powered by artificial intelligence (AI). As customer expectations continue to evolve, insurers are under increasing pressure to provide faster responses, personalised experiences, and seamless digital interactions. To meet these demands, many organisations are adopting AI-driven customer service solutions to modernise operations and improve satisfaction.…
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How Bordereaux Sync transforms data management with automation and AI
How Bordereaux Sync transforms data management with automation and AI
Summary Bordereaux management involves a wide variety of information about premiums, claims and other insurance activities and risks. The information flows back and forth between insurers, brokers, coverholders, MGAs and third-party providers – and it’s always a demanding and complicated process. Thanks to Bordereaux Sync, an AI-powered bordereaux solution developed by CT InsureTech, there is…
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Bordereaux Sync Officially Launches for General Release
Bordereaux Sync Officially Launches for General Release
After a successful Beta release with select London Market clients, Bordereaux Sync is now ready for general release. The latest innovation from CT InsureTech , Bordereaux Sync leverages advanced AI to clean, validate, and transform bordereaux data with exceptional accuracy before it reaches downstream systems. By addressing data quality at the source, Bordereaux Sync helps…
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  • “We are replacing IT systems that are almost 30 years old. We needed a partner that could help us in implementing standard insurance processes that are generic rather than product specific so that we could use the same approach for all our products. CT InsureTech has been this fantastic partner for us and this will help us create new products more quickly.”

    Ron van Eijk, Program Manager, Dela

  • “I can certainly say that today we have a partner in CT InsureTech that has the expertise and agility to help us in the implementation of our strategic and operational business vision, and has bought into and shares that vision with us.”

    Jeannette Palacios, Project Manager for Core Change, Sura Seguros

  • “(The Core transformation) wasn’t an easy process to start, but CT InsureTech knew how to bring about change in their teams and vision. Today, they are a partner helping us in implementation – with the business vision and agility we need. We want to continue along this vein with all the developments we are seeing in the world of insurance.”

    Seguros SURA, Core Transformation Project Manager

  • “Through the new Core, we are integrating different platforms with different fronts so that clients can login and have a good experience. CT InsureTech has been a great partner to help achieve this.”

    Seguros SURA, Core Transformation Project Management Leader