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Boost loyalty and cut costs with AI-powered customer service

Our multi-channel AI agents streamline and tailor insurance journeys to suit individual customer needs and preferences.
Contact us today for a demo
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Our AI customer service technology will: 

  • Make every touchpoint more meaningful and personal
  • Cut costs by 20-30% with automated journeys and autonomous decision-making for faster, smarter customer service
  • Increase customer satisfaction scores by 20%
  • Focus on the right channels, the right service, the right customer experience
  • Reinforce loyalty, win new customers
  • Provide full autonomy to channels

We are not just another AI layer — we are insurance technology specialists with over 40 years of experience powering market leaders like Lloyd’s, Zurich, Aon, and Marsh. We understand the complexity of insurance, and we have built our platform to work with it — not around it.
With our versatile API-first middle layer and agentic AI strategy, we:

  • Power omnichannel AI Agents, 24/7 engagement across voice, chat, WhatsApp, email, and portals — with zero friction.
  • Automate the insurance journey — from FNOL to quote & bind to claims — without costly system overhauls or operational downtime.
  • Bridge seamlessly into any tech landscape — legacy core, modern policy admin systems, or third-party apps — through our versatile, API-first architecture.
  • Drastically reduce time-to-value with a growing library of pre-built insurance tech assets, workflows, and integrations.
  • Accelerate rollout via a delivery model that’s infra-light, low-code, and tailored to fit your stack — not the other way around.

Put AI at the heart of your business and customer satisfaction

Contact us today for a demo

  • “We are replacing IT systems that are almost 30 years old. We needed a partner that could help us in implementing standard insurance processes that are generic rather than product specific so that we could use the same approach for all our products. CT InsureTech has been this fantastic partner for us and this will help us create new products more quickly.”

    Ron van Eijk, Program Manager, Dela

  • “I can certainly say that today we have a partner in CT InsureTech that has the expertise and agility to help us in the implementation of our strategic and operational business vision, and has bought into and shares that vision with us.”

    Jeannette Palacios, Project Manager for Core Change, Sura Seguros

  • “(The Core transformation) wasn’t an easy process to start, but CT InsureTech knew how to bring about change in their teams and vision. Today, they are a partner helping us in implementation – with the business vision and agility we need. We want to continue along this vein with all the developments we are seeing in the world of insurance.”

    Seguros SURA, Core Transformation Project Manager

  • “Through the new Core, we are integrating different platforms with different fronts so that clients can login and have a good experience. CT InsureTech has been a great partner to help achieve this.”

    Seguros SURA, Core Transformation Project Management Leader