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How does the London Market keep its edge post-Blueprint Two?
This article explores how the London insurance market can maintain its competitive edge following the shelving of Blueprint Two, the ambitious programme designed to modernise placement, accounting and claims. While the initiative ultimately fell short of…
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Build or buy? How AI is reshaping insurers’ tech decisions
Generative and agentic AI are changing how insurers think about software development, making it faster and easier to build tailored applications in-house. But does that mean insurers should build rather than buy? Nigel Gardner of CT…
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The Productivity Paradox: Why GenAI’s ROI Remains Elusive
Billy Towner, Sales and Business Development Manager at CT InsureTech, features in The AI Journal, exploring the “productivity paradox” facing insurers as generative AI adoption accelerates. Billy highlights why a gap exists between AI investment and…
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How AI Is Transforming Customer Service in the Insurance Industry
The insurance industry is entering a new era of customer engagement powered by artificial intelligence (AI). As customer expectations continue to evolve, insurers are under increasing pressure to provide faster responses, personalised experiences, and seamless digital…
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How Bordereaux Sync transforms data management with automation and AI
Summary Bordereaux management involves a wide variety of information about premiums, claims and other insurance activities and risks. The information flows back and forth between insurers, brokers, coverholders, MGAs and third-party providers – and it’s always…
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Bordereaux Sync Officially Launches for General Release
After a successful Beta release with select London Market clients, Bordereaux Sync is now ready for general release. The latest innovation from CT InsureTech , Bordereaux Sync leverages advanced AI to clean, validate, and transform bordereaux…