Trax
Manage claims, not admin.
TRAX ends spreadsheet bottlenecks, reduces data entry and enables ECF Write-back. So claims handlers can concentrate on delivering fast, effective service.
Speed up your claims handling in as little as 1–2 weeks, with a cost-effective, plug-and-play claims management system that’s trusted by the Lloyd’s market and shaped by our user community.
BOOK A DEMO
See how TRAX can make claims handling faster and easier
WHY TRAX
Why XX Lloyd’s Market and global insurers choose TRAX to simplify their claims process
PAY CLAIMS FASTER
TRAX claims management system centralises claims work, cutting down the admin while giving you real-time visibility of claims processing workflow. As a proven platform, TRAX also helps you stay compliant while you scale claims management.
TRAX CLAIMS MANAGEMENT SYSTEM
Spend more time managing claims.
Book a demo today.
SHAPED BY USERS
A claims management solution shaped by its users
The TRAX User Community shapes where TRAX goes next. We bring clients together regularly to discuss operational challenges, ask product questions, share priorities and contribute ideas for future functionality.
So that TRAX works around the day-to-day needs of claims teams.
TRAX USER COMMUNITY
Product shaped by the people using it.
Clients help influence priorities and future functionality through regular discussion and feedback.
BUILT FOR CLAIMS TEAMS
Built around the day-to-day needs of claims teams
Support better client service
Give handlers more time to progress claims, respond to queries and keep clients informed.
Stay on the front foot
Manage diaries, service levels, outstanding actions and exceptions through a structured workflow and automated notifications that prompt you to chase.
Automate where it counts
Use proven automation across the entire claims lifecycle.
Control access and audit
Apply role-based permissions, approval workflows, peer-review processes and create an audit trail.
Bring documents together
See claims and policy documents alongside the relevant claim.
Track progress
Use dashboards and standard or bespoke reports to understand workload, claim status and operational performance.
FAQs
Frequently asked questions
A claims management system is a claims software used to organise and manage claims information, claims workflows, documents, actions, approvals and reporting.
For insurers, it can provide a central record of each claim and help teams progress work consistently while maintaining operational oversight and an audit history.